Easy Installation: The whole products are well installed when they are packaged by factory, and there are only two main parts inside the package you get. No matter how old you are, it will never be a difficult job to combine leg rest and main body of massage chair together, 5 minutes could be fair enough for you to install this massage chair.
Giftable and Multi-functional: Back heat therapy is applied for people who might experience winter. Zero-gravity mode allows you to reduce the burden of heart and back pain, Blue-tooth speaker support you to listen to your favorite music while enjoying massage. Air bag kneading massage is applied to squeezing shoulder, arm, buttocks, legs, meanwhile, roller massage is applied on foot since it is more suitable compared with airbag. It's the best gift for parents this year.
Full Body Massage: Six kinds of intelligent massage modes are preset, so that you can have quick and convenient whole body massage. Provide personalized massage settings, so that you can make full use of 14 massage units and 3 levels of massage strength to combine the massage solutions you need.
Materials: all our products are made of environmental protection materials. Our professional team with more than 10 years' experience is responsible for creating comfortable, reliable and safe products for you. Every link of all products is subject to strict inspection, and only after passing the quality inspection can sales be allowed.
Quality, Service & Return: our massage chair is a professional product and has a professional product service team. We sincerely suggest that you understand all the questions before you purchase.We will reply your questions within 12 hours. Due to the packaging, volume, transportation and other related reasons of this product, there is ֎a certain charge for return֎, so please confirm with us again before purchasing. Note: If you need to return it, please keep our original packaging.
It could be adjusted to fit people from 160 cm to 187 cm / 5.3'--6.1’. Footrests extended for the taller about 6.2”
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Ongoing Technology LLC, 115 Hampson St, Dracut MA, 01826 United States.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should mail your product to: Ongoing Technology LLC, Ongoing Technology LLC, 115 Hampson St, Dracut MA, 01826
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.